Store pick-up service



how to order

1. Add the desired product to the cart and proceed to "Order".

2. If you already have a MAMIAN account, please log in.

3. If you do not have an account, please enter the shipping address as your residential address.
*The delivery address (home address) is required even when picking up at a store.

4. Select "Store pick-up (Tor Road store)" as the shipping method and proceed to payment method.

Your order is now complete.

Receiving method

1. As soon as the package arrives at the store, we will send you an email notifying you that the store is ready to receive it.

2. Please come to the Tor Road store to pick up your item within "7 business days" from the date the notification email is sent.
*The Tor Road store is closed every Wednesday and temporarily during summer and winter.

3. When picking up the order, we will check the order number and present the orderer's "identification card".

4. After confirming your identity, we will hand over your luggage and complete the receipt.


MAMIAN Tor Road store (directly managed store)

Endo Building 101, 3-1-13 Kitanagasadori, Chuo-ku, Kobe-shi, Hyogo

TEL: 050-3553-9283

Business hours: 11:00-19:00

Closed: None (excluding year-end and New Year holidays)